Important Shipping Update: Temporary Service Suspensions

We would like to share an important update regarding our international shipping services.

Due to escalating conflicts in parts of the Middle East, international airline operations have been affected. As a result, some shipping routes are temporarily suspended by our logistics partners.

At AXIS-Y, our priority is ensuring your climate-inspired skincare reaches you safely and reliably. We are closely monitoring the situation and will resume shipments to affected regions as soon as it is possible to do so.

Please review the details below to check if your region may be impacted.

Effective Period: March 3, 2026 – Until further notice
Reason: Temporary suspension of airline operations in affected regions

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Affected Countries by Shipping Method

Airmail (EMS, Air Parcel, etc.)

Algeria, Angola, Armenia, Azerbaijan, Bahrain, Bermuda, Cayman Islands, Cyprus, Djibouti, Ethiopia, Finland, Ghana, Greece, Iran, Ireland, Israel, Jordan, Kenya, Kuwait, Lebanon, Morocco, Mozambique, Nigeria, Norway, Oman, Qatar, Saudi Arabia, Serbia, Seychelles, Tanzania, Tunisia, United Arab Emirates, Zambia, Zimbabwe.

EMS Premium

Afghanistan, Angola, Bahrain, Botswana, Djibouti, Egypt, Eritrea, Eswatini, Ethiopia, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Lesotho, Madagascar, Malawi, Mauritius, Mozambique, Namibia, Nigeria, Oman, Pakistan, Qatar, Saudi Arabia, Seychelles, South Africa, Tanzania, Uganda, United Arab Emirates, Yemen, Zambia, Zimbabwe.

DHL (Subject to ongoing updates)

Bahrain, Israel, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates.

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We sincerely apologize for the inconvenience and truly appreciate your patience and understanding. Our team will continue to monitor the situation closely and will update this page as soon as shipping routes safely reopen.

Thank you for being part of our AXIS-Y community.